This Knowledge Base article describes a known bug with ORF 5.0.

Description

Due to a bug in ORF, email notifications sent by ORF may trigger further email notifications, eventually resulting in an email loop. This may happen if ORF receives a copy of the email notification by SMTP transmission. In this specific case, the mechanism that should prevent filtering these notifications fails with an error.

Workaround

Configure ORF to submit emails using the Pickup/Replay directory (system default).

• Start the Administration Tool and connect to the ORF installation
• Select System / Log in the navigation pane
• Click the Configure button in the Email Notifications box
• Select the Settings tab
• Select the "Default Pickup/Relay folder (recommended)" radio button
• Click OK
• Press CTRL - S to save your configuration

Fix

A patch has been released for version 5.0 on September 17, 2012 (orf-5.0-ntlp-patch.zip). To install the patch, follow the instructions of readme.txt from the package.

This bug was fixed in ORF 5.1. ORF 5.1 and later versions are not affected.

Issue Details

Affected Products

ORF Fusion 5.0
ORF Fusion for SBS 5.0

Severity

Minor

Published

Issue published on September 17, 2012.