I can't install Orf 5.2 on Exhange EDGE 2010 SP3 RSS

1

Hello! I'm trying to install test version of Orf 5.2 on my Exchange EDGE 2010 SP3. I get an error during installation: "Setup didn't detect Exchange or IIS SMTP service". My Exchange works fine. How can I fix this error and install Orf?

Thank you!

by solly19854 5 years ago
2

@solly19854: Hello,

This may happen if something is wrong with the registry keys used by ORF to detect Exchange.

Can you please send an export of the following registry keys to ? You can create an export using 'regedit'. Also, the '.reg' files created by 'regedit' will be potentially considered dangerous by email software, so please make sure to put them into a password-protected ZIP or just rename them to .txt.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ExchangeServer\v14\

Thank you.

by Péter Karsai (Vamsoft) 5 years ago
(in reply to this post)

3

@solly19854: Thank you. The issue is that the Exchange keys are entirely missing from the 32-bit view of your registry for some reason.

To fix this problem, please create the a new key called 'EdgeTransportRole' under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ExchangeServer\v14\. Once this new key is created, ORF will install just fine.

by Péter Karsai (Vamsoft) 5 years ago
(in reply to this post)

4

@Péter Karsai (Vamsoft): Thank you a lot for such quick reply and perfect support!!!
I've add the registry key and successfully installed Orf 5.2 on my Exchange EDGE 2010 SP3!

by solly19854 5 years ago
(in reply to this post)

5

@solly19854: Thank you for the update, I am glad to hear it helped :)

by Péter Karsai (Vamsoft) 5 years ago
(in reply to this post)

New comment

Fill in the form below to add a new comment. All fields are required. If you are a registered user on our site, please sign in first.

Nickname:
Email address (will not be published):
Your comment:

ORF Technical Support

Configuring, installing and troubleshooting ORF.

News & Announcements

Your dose of ORF-related news and announcements.

Everything but ORF

Discuss Exchange and system administration with fellow admins.

Feature Test Program

Feature Test Program discussion. Membership is required to visit this forum.

ORF Beta

Join the great bug hunt of the latest test release.

Customer Service

Stay Informed