I do not see email in log viewer - ORF Forums

I do not see email in log viewer RSS Back to forum

1

Hi,

I have emails that are coming and I can not view the log Orf Viewer.

best regards.

by antonio.carlos.tarasco 5 years ago
2

@antonio.carlos.tarasco: ORF is not guaranteed to log all incoming messages: please not that other software and Transport Agents/SMTP Event Sinks may divert emails before ORF could test and log them. Also, internal and outgoing emails are logged only if they are relayed from an external IP address, or when the recipient of the email is added to the Auto Sender Whitelist database.

What you can try is re-prioritizing your Transport Agents/Event Sinks, so ORF is called first:

http://vamsoft.com/support/docs/knowledge-base/changing-the-filtering-order

And enable logging of all events (Before Arrival passes and whitelistings are not logged by default):

http://vamsoft.com/r?o-hto-adm-log-orflog

by Krisztián Fekete (Vamsoft) 5 years ago
(in reply to this post)

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