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Getting the following error every time I start the admin tool and check notifications:

There was an error while ORF attempted to check if there are any pending submissions received from the ORF Log Viewer.


Assertion failure (C:\Projects\ORF\Source\ORFEnterprise\Shared\remoteaccess\RctsUnitWrapper_un.pas, line 151)


by indy 7 years ago

@indy: You may get this error if you have sent an item to the Honeypot IP Exception List from the Log Viewer. There are two ways to work around this issue:

1) Upgrade to ORF 5.1 Beta, which has this bug fixed. The beta public and it is available at http://vamsoft.com/beta.

2) Manually remove the submission entry from the file containing the pending submission list.

To do the latter, shut down the ORF Service and exit from the Administration Tool, then locate the file rcts.dat in the ORF program directory. Open this file in Notepad and find the lines that feature the expression "HoneypotIPExceptions". Delete these lines and save the file. Now you can start the ORF Service again.

Please let us know if this has helped and sorry about this issue.

by Péter Karsai (Vamsoft) 7 years ago
(in reply to this post)


This worked, but the filename was rcts.ini


by indy 7 years ago

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