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@NicCrockett: are there any errors or warnings in the ORF logs, indicating possible DNS-related problems, etc.? http://vamsoft.com/support/docs/knowledge-base/using-the-log-viewer
@Krisztián Fekete (Vamsoft): There are a few errors and tons of warnings. Most of the warnings start with this "Error checking the SPF policy of domain" or this "DNS error. Test". All of the errors deal with an agent and have this message "Timeout waiting for External Agent "Vamsoft Image Spam Agent" to finish.".
@NicCrockett:
Please send us the brief description of your setup (perimeter and backend servers, secondary MXs if there is any, other software involved in email filtering or relaying, etc), your current configuration file called orfent.ini and your recent .log files from the past few days to . Please send raw .log files, Log Viewer CSV exports are not suitable.
We will look into this.
I little after version 5 came out I installed it. Since then my percentage of spam being blocked went from 98% to 70%. I don't want to rip on version 5 because it is a beautiful product, but it doesn't appear to block spam as well as it's predecessors. What settings should I be looking at. I've already checked to make sure I was using the recommended DNS Blacklists and SURBL Lists. I'm running ORF Fusion on a Windows 2000 Server with Exchange 2000.