Whitelist email still being rejected - ORF Forums

@Robert: The Keyword Blacklist is overruled by all whitelists, so the only possible explanation is that the whitelist rule is incorrect and whitelisting is never triggered. Did you add the sender to the Sender Whitelist? If so, are you absolutely sure the sender email address logged by ORF matches the one you added to the whitelist? See http://www.vamsoft.com/faq.asp#whynotsender