Welcome to the Beta Forum - ORF Forums

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1

Share your questions, comments and issue reports with the fellow beta users and the ORF team using this forum.

If you need to share priviledged information (logs, etc.), please contact the ORF team at .

Thank you for testing ORF. We are excited to hear your feedback regarding the new ORF!

by Peter Karsai (ORF Team) 7 years ago
2

In ORF 5.0 R02 (on a Windows 7 Pro SP1 x64 IE9 machine), when connected to a remote server (Server 2008 R2 Enterprise SP1 x64 IE9) using the LogViewer application, when I click on the Administration Tool button on the top of the Log Viewer Program, I get an error. I click OK on the error and the admin tool opens with no issue.

An unexpected exception error occurred in the Administration Tool.

Exception class:
EAccessViolation
Message:
Access violation at address 007BAEA4 in module 'orfeeadm.exe'. Read of address 00000008.

There is no error when opening the admin tool by using the start menu programs.

by B.J. Ash 7 years ago
3

@B.J. Ash: Thank you for reporting this. Unfortunately, we were unable to reproduce the issue, so it is probably caused by some combination of settings. If you can reproduce this issue, please install the debug build of ORF 5.0 and try again. The debug installers are available here:

Fusion Beta R02 DEBUG: http://vamsoft.com/fusion-beta/orf-5.0-beta-r2-dbg.exe
Fusion for SBS Beta R02 DEBUG: http://vamsoft.com/fusion-beta/orf-for-sbs-5.0-beta-r2-dbg.exe
Fusion Managament Tools DEBUG: http://vamsoft.com/fusion-beta/orf-5.0-mgmttools-beta-r2-dbg.exe

You can simply update your current ORF installation with the debug installer, just like as if you are updating a previous ORF version. Debug builds contain error tracking and on errors like the above you will receive a bug report window which contains call stack information - this latter is what we need to troubleshoot this issue.

Also, please send your orfadmcm.ini file to for analysis (before or after installing the debug build - no difference). This file can be found in the ORF installation directory.

by Peter Karsai (ORF Team) 7 years ago
(in reply to this post)

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