Element Not Found RSS


Two days ago I started recieving the following Severity error in Log Viewer for items On Arrival. When this started everyone in the company notices a large increase in Spam to their mail. Please help.

On Arrival error: Unexpected exception EEngineError "Error EOleSysError updating the MIME information: Element not found".

by Jason C. 7 years ago

@Jason C.: I recommend installing/reinstalling the latest MSXML (http://www.microsoft.com/download/en/details.aspx?id=15697), if that does not help, try re-installing the latest Internet Explorer version, that should probably fix it. Either a component is outdated on your server, or a Windows update screwed up a few registry entries of some Windows system DLLs ORF relies on.

If the above does not help, please let us know and we will investigate further.

by Krisztian Fekete (Vamsoft) 7 years ago
(in reply to this post)


I am uncertain as to what cause it. The last update I did before it stopped working was to update .net to the latest release. Your fix worked like a charm thank you.

by Jason C. 7 years ago

Glad to hear that it worked :)

by Krisztian Fekete (Vamsoft) 7 years ago

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