KB - Known Issues

Known Issues

Article was last updated on July 13, 2021. View products that this article applies to.

This article contains the complete list of known issues with the latest ORF 6.5 release. For known issues in previous versions, please see our related KB article.

Unexpected SPF Test error

Version: 6.5 Severity: Minor Occurrence: Low

Published

First published on April 19, 2021.

Description

ORF logs the following error message when the sender of the email is on one of the SPF exception lists (Sender Email Exceptions or Sender IP Exceptions) and the SPF Test is allowed to run before the email content arrives (this is determined by ORF automatically, based on the settings): "Unexpected SPF Test error. EAccessViolation " [...] in module 'orfeesvc.exe'."

The bug does not affect filtering itself but does pollute the log with the error message when it is triggered.

Workaround

Make ORF wait for the email headers before running the SPF Test:

  1. Start the ORF Administration Tool and connect to the local or remote instance
  2. Navigate to the Blacklists > SPF Test page
  3. Click the blue “Action: Reject” link next to the “ON” status indicator icon (below the toolbar).
  4. On the Reject settings page, mark the “Wait for headers” checkbox enabled
  5. Click OK
  6. Save the ORF configuration (Ctrl + S /or/ File > Save Configuration) to apply the new settings.

Note: The above change has no effect on spam detection or email delivery.

Fix

The bug will be fixed in the next release.

Applies To

The article above applies to the following products and versions:

  • ORF 6.5
hnp1 | hnp2