KB - Known Issues

Known Issues

Article was last updated on September 11, 2024. View products that this article applies to.

This article contains the complete list of known issues with the latest ORF 6.9.1 release. For known issues in previous versions, please see our related KB article.

Built-in DNS Resolver timeout issue

Version: 6.9 - 6.9.1 Severity: High Occurrence: Low

Published

First published on September 11, 2024.

Description

The built-in resolver in ORF does not adhere to the configured timeout settings, leading to excessively prolonged email processing times when DNS communication is obstructed, such as by a firewall rule or network issue.

Workaround

Configure ORF to use an external DNS server:

  1. Start the ORF Administration Tool and connect to the local or remote instance
  2. Open the DNS Settings (System > Network Settings > DNS Settings)
  3. Select the Use external DNS servers option
  4. Add one ore more local DNS servers to the list (do not use public or ISP DNS resolvers)
  5. Click Ok
  6. Save the ORF configuration (Ctrl + S) to apply the new settings

Fix

The bug will be fixed in the next update.

Recipient Whitelist filtering error

Version: 6.5 - 6.9.1 Severity: High Occurrence: Low

Published

First published on September 11, 2024.

Description

Using the Recipient Whitelist's "Exclude all addresses from filtering, except the list below" mode to whitelist all incoming emails - except those listed on the Recipient Whitelist - triggers an Access Violation error. As a result, emails are passing through unfiltered, except for those tests enabled under Whitelist Test Exceptions.

Workaround

There is no workaround.

Fix

The bug will be fixed in the next update.

Applies To

The article above applies to the following products and versions:

  • ORF 6.9.1
hnp1 | hnp2