Whitelist entry based on "FROM:" - ORF Forums

Whitelist entry based on "FROM:" RSS Back to forum

1

Dear Daniel,
we have some partners who also use Amazon Webservices to send mail. The email address logged in the ORF is <any long ID>@@eu-west-1.amazonses.com

In the header of the mail you can clearly see that the FROM address is filled correctly (in this case of the partner "Kerio").

Nevertheless, some mails are blocked, although *@my.kerio.com is explicitly whitelisted.

The following is an example of a header (only the relevant parts):

Return-Path: <>
To:
From: "MyKerio" <>
Subject: You have been invited to
Message-ID: <>

How can we whitelist those Mails based on their FROM Address?

Kind regards
Uwe

by uwe.kortkamp 2 weeks ago
2

@uwe.kortkamp: Hello Uwe,

Emails can be whitelisted based on the content of any email header field using the Keyword Whitelist test. Open the "Keyword Filter Properties" dialog (Whitelists > Keyword Whitelist > New), select the "Header field" search scope and enter "From". Then, select the "Filter Expression" tab and enter the filter expression you want to use.

I hope this helps.

by Daniel Novak (Vamsoft) 2 weeks ago
(in reply to this post)

3

THANKS - that was the idea I did not have ;-)

by uwe.kortkamp 2 weeks ago

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