Best way to block fake "Your Order Has Been Placed" emails that refer to "Norton LifeLock"? - ORF Forums

Best way to block fake "Your Order Has Been Placed" emails that refer to "Norton LifeLock"? RSS Back to forum

1

We are getting tons of these. The return address is ""
In the header you see this:

Message-ID: <03f7e424-44607-00147873084375@desktop-ukjs7pj>
Reply-To: "Norton Store #625878" <>
From: "Norton Store #625878" <>
To:
Subject: Your Order Has Been Placed
Date: Tue, 15 Feb 2022 18:52:50 +0530
MIME-Version: 1.0
Content-Type: text/html
X-Priority: 3

Any ideas?

Thanks!

by arch.willingham 2 years ago
2

@arch.willingham: Hello arch.willingham,

I am afraid we will need more information than this to assist you with the spam problem. Could you send us (to ) the following for analysis, please?

- A short description of your system setup (e.g. Server OS, Exchange version, front-end/secondary mail server relaying emails to ORF, etc.)

- The configuration file called orfent.ini (*and the orfcs.ini and orfcs.remote.ini files if they exist). It can be found in the ORF program directory (default: C:\ProgramData\ORF Fusion).

- The ORF log files from the last 3-5 days. These have .log extensions (e.g. orfee-2022-02-12.log, … orfee-2022-02-15.log) and can be found on the configured ORF logging path (ORF Administration Tool: System > Log > ORF Text Log – Configure > Settings tab).

- A few spam samples that have made it through ORF, saved in a .eml or .msg format.

Thank you.

by Daniel Novak (Vamsoft) 2 years ago
(in reply to this post)

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