Error installing 6.8 - ORFENT.XML was unaccessible RSS Back to forum
The file listed seems to be missing. Also the error appears when you change any settings, and the remote connection also fails.
@SteveC:
Hello SteveC,
Thank you for reporting this issue. The error message indicates a problem with the ORF configuration file (orfent.xml). Could you please send it to for analysis? By default it is located in the 'C:\ProgramData\ORF Fusion' folder.
Thank you!
@SteveC:
Hello SteveC,
In addition to the orfent.xml file, please also send us the orfent.ini file - located in the 'C:\ProgramData\ORF Fusion\Backup\<datetime-of-update>' folder.
I am looking forward to hearing from you.
@Daniel Novak (Vamsoft):
Thank you for you reply. I have checked and there is no folder called \Backup\ under C:\ProgramData\ORF Fusion\
Sadly due to an unwanted distraction of another issue, I neglected to take an independent backup prior to running the update.
I will email the ini file.
@Daniel Novak (Vamsoft):
Thank you for you reply. I have checked and there is no folder called \Backup\ under C:\ProgramData\ORF Fusion\
Sadly due to an unwanted distraction of another issue, I neglected to take an independent backup prior to running the update. I will check our standfard backups for a copy.
I will email the ini file.
@SteveC:
Hello SteveC,
Please make sure that you are looking at the 'C:\ProgramData\ORF Fusion' and not the 'C:\Program Files (x86)\ORF Fusion' folder.
@SteveC: Also, can you tell me which ORF version was deployed on your server before you installed the ORF 6.8 update?
When installing 6.8 we have hit the following error.
Exception EORFEEConfigException in Module orfeesvc.exe at 001645D8.
The configuration file (c:\ProgramData\ORFFusion\orfent.xml) was inaccessible. Error Class: EDOMParseError, message: "An invalid character was found in text content.
Line 302
KeywordType><CaseSensitive>False</CaseSe".
Any thoughts welcomed.